We applaud Facebook for listening to consumers by reversing their previous decision to change their terms of service and for their moves to bring more openness to their terms of service. As we pointed out in a statement last week, in today’s technology environment, companies have a responsibility to their consumers to be transparent about their business practices, the personal information that will be retained and for what purpose it will be used. Companies should be open about their terms of service and about their privacy policies. Facebook could have avoided the entire issue if they had simply been more transparent when changing their policies.
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